Since it is very important to get information about who (and how many) will be attending an event, we offer two options RSVP or REGISTER.

RSVP: Every event could have an RSVP, even if it was not configured in CCB. RSVP works more as information/statistics as these events are "Open to all". The responder sees a Yes/No/Maybe response menu. No CCB admin action required.

REGISTER: Sends a request to CCB. Up to a CCB admin to decide on access/participation.

Let's dive into how each one works and how to set them up.

To find this design item...

Step 1: After you log in, click on Calendars (brown box below).

The Your Calendars page will open.

Step 2: Choose the calendar you wish to modify (brown box below).

Step 3: Click on Design (brown box below).

Step 4: Click on Events (brown box below).

Step 5: Scroll down until you find RSVP.

To modify this design item...

Step 1 for both options

In the brown box above, Show RSVP Form is toggled off. You need to toggle it on as shown in the screenshot below.

Option 1: RSVP

Step 1: Toggle on Show RSVP for "Open to All" events

Once you toggle this button on (brown box above + brown line), CCB.events will display it in your event details as RSVP EVENT with an envelope icon.

Step 2: Decide on your RSVP CTA label

We have used a placeholder (blue box above + blue line), so you will be able to more easily compare it with Option 2: Register later. Your label should be more meaningful, of course. Examples could be: Showing up to our Coffee Night? or Hoping to see you at the Youth Concert!

Gold box above: The format for RSVP responses are Yes / No / Maybe.

CCB.events populates this for you.

Step 3: The RSVP Pop up Screen

No matter which RSVP choice they choose, the RSVP green screen will pop up.

Type in meaningful label descriptions for both the items.

RSVP Login from label = You can change this as you wish. It is helpful to mention something about the CCB account however. This is because your church member or first-time visitor be logged in to a CCB account in order to RSVP to any event. (For more information, see Issues with CCB at the end of this article.)

***User name: Your responder will type in their CCB user name.

***Password: Your responder will type in their CCB password.

RSVP Submit button label = This is the name of the button they will click on to RSVP. Something such as "RSVP to Prayer" would work well.

Option 2: REGISTER

Step 1: ***You do not have to toggle on this option. It is controlled by how you set up the event in CCB.***

When you have such an event in CCB, CCB.events will display it in your event details as RSVP EVENT with an envelope icon (blue box above).

Step 2: Decide on your RSVP CTA label

We have used a placeholder (blue box above + blue line), so you will be able to more easily compare it with Option 1: RSVP from above. Your label should be more meaningful, of course. Examples could be: Registering for our Coffee Night? or Hope you will register for our Youth Concert!

Gold box above: The format for Register responses is a button to click on.

CCB.events populates this for you.

Step 3: The REGISTER Pop up Screen

When the responder clicks the Register button, the REGISTER green screen will pop up.

Type in meaningful label descriptions for both the items.

Registration Login from label = You can change this as you wish. It is helpful to mention something about the CCB account however. This is because your church member or first-time visitor be logged in to a CCB account in order to RSVP to any event. (For more information, see Issues with CCB at the end of this article.)

***User name: Your responder will type in their CCB user name.

***Password: Your responder will type in their CCB password.

RSVP Register Submit button label = This is the name of the button they will click on to Register. Something such as "Register for VBS" would work well.

Step 4: The response the user sees

The two design items above relate to what your users see after they RSVP or Register to an event.

After RSVPing to an event, the user will see design item #1.

After Registering to an event, the user will see design item #2 and then #1.

NOTE: In both cases above, the REGISTER button is now yellow/orange to show that the user has made a response.

Mix and Match: RSVP + Forms

Case #1

You can have both a form AND an RSVP/Register in one event as shown in the screenshot above. In this case, clicking on I AM A FORM will bring the user to the CCB form they need to complete.

Here is an example:

To find out more about using forms, open this help desk article in a new tab: https://help.displaychurch.events/en/articles/4616186-design-events-forms.

Case #2

Sometimes, the forms are not separate but somehow attached to the Registration process. In that case, clicking Register on the CCB.event green pop up screen will include both the registration itself and the form to complete.

Here is an example:



RESPONDENT ISSUES WITH CCB

Logged in vs. Not Logged in

When accessing an RSVP that is open to all, if the responder is not logged in, they would get the following webpage when accessing the CCB event page:


If the responder is logged in, the event page in CCB would look as below (showing the same options we show in CCB.events):

For Registration events, the CCB event page would look like:

No CCB Account

If the responder does not have a CCB account, they can click on Go to CCB site as shown in the screenshot below.

This option is directly below the green pop up form. Clicking on this button will bypass the CCB.events form, so the responder can RSVP/Register directly in CCB.




Finally, Some events may have forms attached to an RSVP action in CCB (we can't determine what form does what actually). In such case, when clicking on on "REGISTER" in CCB Event page, you would get a form to fill in:


Click Save at the bottom of the column to save your changes.

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